WIN AT EVERYTHING SPORTS

RETURNS & EXCHANGES

Clear expectations, quick communication and a simple process when something is not right.

7

ACT FAST

REPORT ELIGIBLE ISSUES WITHIN 7 DAYS

Any problem that may qualify for a redo or credit must be reported within seven days of receiving the order. Visual evidence of the affected apparel is required.

ELIGIBLE FOR REVIEW

Contact us right away if:

  • The design does not match the approved order.
  • A name or number is misspelled or incorrect due to our error.
  • An item is missing from the order.
  • An item arrives with a rip, tear or other defect.
  • A team store item was produced incorrectly in size, logo, color, name or number.

NOT ELIGIBLE FOR RETURN OR EXCHANGE

Customer ordering errors include:

  • Ordering an incorrect size.
  • Submitting an incorrect name or number.
  • Selecting the wrong uniform style.
  • Selecting the wrong color.
  • Changing your mind after a custom order has been confirmed and placed.

Because custom products are made specifically for each customer, team or organization, custom orders are non-refundable.

POLICY DETAILS

PLEASE REVIEW BEFORE PLACING YOUR ORDER

01

TEAM STORE ORDERS

Every team store order is customized for the individual customer. If we make an error involving the size, logo, color, name or number, we will replace the affected product. Team store errors are corrected through replacement; money is not refunded.

02

CUSTOM UNIFORM TERMS

Win At Everything Sports produces custom apparel specifically for each customer, team or organization. For that reason, custom uniform and apparel orders are not eligible for refunds or returns.

03

TURNAROUND & ORDER CONFIRMATION

Average turnaround time for custom orders ranges from 6–10 weeks. Payment confirms acceptance of our No Refund and No Return Policy. Coaches are encouraged to order sample sizes in advance to confirm fit before placing the final order.

04

SHIPPING & RESTOCKING

A 15% restocking fee applies to approved returned items. If an exchange is approved and the issue was not caused by an error on our part, the customer is responsible for the related shipping costs and the restocking fee.

05

GUARANTEE POLICY

We stand behind the quality of our products. Problems involving design, misspelled names, missing items, rips, tears, breakage, shrinkage or color loss must be reported within seven days of delivery and must include visual evidence. We cannot provide a replacement, exchange or refund for damage or other issues reported after the seven-day period.

ONCE A CUSTOM ORDER IS CONFIRMED

The order is placed into production based on the sizes, styles, colors, names and numbers submitted or approved by the customer. Win At Everything Sports is not responsible for dissatisfaction caused by customer-selected or customer-approved order details.